SHIPPING

OUR PROCESSING TIME

​

All orders, both within Australia and overseas, are processed within 1–2 business days. This time frame allows us to carefully print, pack, and ensure your items pass our quality checks. Once processed, your order will be handed over to the courier the very same day. Both Standard and Express shipping options are available.

 

Domestic Shipping - Australia​

• Delivery timeframe: Approximately 2–7 business days after dispatch, depending on your chosen shipping option and location. Please allow an extra 1-2 business days for any unexpected courier delays or sudden events.

​

International Shipping​

• Delivery timeframe: This will depend on your destination and shipping method. We usually recommend allowing 10–20 business days. 

Please be aware that customs inspections may occasionally cause delays outside of our control. 

​

TRACK YOUR ORDER
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your parcel. Please note that it may sometimes take up to 24 hours for tracking updates to show, which is common for eParcels.

​

CUSTOM DUTIES & TAXES

Please note that we are unable to calculate local customs and sales tax with our international deliveries. You will be notified by your local customs authority once your order has reached your country, if there is any fees to pay. This is to be paid before you may receive your parcel. The responsibility for any and all customs duties, foreign taxes or other fees that may be imposed with rest with the customer.

All international purchases may incur taxes and duties by customs in the country where the order is delivered.

All of our prices are listed in Australian Dollars (AUD). The conversion rate varies from day to day with the current exchange rate, in addition to a small currency conversion rate charged by most banks. The final charge made to your card is made in AUD, and the ultimate conversion rate is determined by your bank or credit provider.

​

DELIVERY ISSUES/LOST IN TRANSITS
Once your order has been handed over to our courier, any delays or unexpected damage or loss to your delivery is external to our control. We understand how frustrating this can be and in the rare cases that this may occur, we ask that you please email reignite@yanto.shop so we can help you get in touch with the courier.